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The Community Trigger
Responding to and tackling anti-social behaviour and hate motivated incidents is a top priority for Southwark Council and its partners. The Council has robust mechanisms which allow the police, council, housing providers, other organisations and communities to work in partnership with each other to tackle anti-social behaviour and hate incidents.
We want to make sure we get it right first time, but recognise that sometimes we don't.
What is Community Trigger?
The Community Trigger gives victims and communities the right to ask that agencies take action to deal with persistent anti social behaviour and to review what action has been taken. It helps us and you by making sure that no-one suffering the harmful effects of anti-social behaviour and hate crime falls through the net. It will also ensure that all that can be done, is being done.
Who can use Community Trigger?
Anyone can use the Community Trigger if their concern is about anti-social behaviour or a hate incident / crime and meets the criteria: You have complained to the Council, Police or a Registered Housing Provider about three separate incidents in the last 6 months and the problem still persists.
How do I use the Community Trigger?
If you think that your issue or concern is relevant to the Community Trigger and meets the criteria, you will need to fill out the ' Community Trigger On line Form '.
Alternatively you may write a letter and send it to
Southwark Anti Social Behaviour Unit
160 Tooley Street
A member of the anti Social Behaviour Unit will contact you to discuss your trigger application. If you would like to discuss your situation with an officer from the anti social behaviour unit you should call the ASB Hotline on 020 7525 5777.
What can I expect?
Once you have asked for a Community Trigger your case will be referred to the Southwark Anti Social Behaviour Unit. They will acknowledge your request within 72 hrs and investigate your situation. This may involve holding a multi agency meeting to look at all aspects of your case.
An officer will be appointed who will keep you informed as to what is happening at all stages of the process.