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Welcome to our new website!

You’ve probably noticed that things have changed a bit. We haven’t finished updating all our pages yet, so some sections are still using this design. Please bear with us...

Street works register

Search for road works in your area

Street works in Southwark are usually carried out by private utility companies such as Southern Gas Networks, British Telecom, EDF, UK Power Networks, Virgin Media and Thames Water. These companies dig up pavements or roads in order to install, renew or repair their equipment.

We're responsible for coordinating and monitoring street works carried out by utility companies.

All utility companies that work on public highways do so in accordance with the The following link opens in a new windowNew Roads and Street Works Act 1991, which states they must comply with requirements regarding:

  • safety of excavations 
  • reinstatement standards 
  • staff qualifications
  • notification to the council of their proposed works

Check road works in your area

To check if there's any road works in Southwark, visit the London Works website. This will show you the start and end date of the works and who is carrying them out. 

If you have any enquiries about the works please email the Street Works team

Monitoring of street works

As part of the monitoring process, we inspect 10% of the works carried out by utility companies. These inspections take place at all three stages every year. If we find anything wrong, we work with the company to resolve any issues. The company can incur a fine if they don't comply. In some cases, we can complete the works ourselves and charge the company for costs incurred.

We have limited powers to charge companies for not completing their works expediently. A company can apply for an extension of time due to unforeseen circumstances.

Quarterly meetings are held with all the utility companies, the Metropolitan Police and Transport for London to discuss major planned works and other related issues.

Company contact details

If you have any queries regarding works being carried out by a particular utility company you may wish to contact them directly on the following numbers

Thames Water
Water and public sewers or drains - 08459 200 800

EDF Energy Electricity
Customer services - 020 7242 9050 
Emergencies - 0800 096 9000 (24 hour)

Southern Gas Network
Enquiries - 01689 881 555
Emergencies - 0800 111999

BT Telephone
0800 800 150

NTL Cable
0800 183 0123

Transport for London
Traffic signals faults -  020 7941 2010
Red route issues - 020 7343 5000

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Contact us

Southwark Council
PO BOX 64529
London SE1P 5LX

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