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Welcome to our new website!

You’ve probably noticed that things have changed a bit. We haven’t finished updating all our pages yet, so some sections are still using this design. Please bear with us...

Trading standards

Southwark's trading standards service is responsible for protecting consumers and businesses by ensuring a fair and safe trading environment.

The team supports the council’s fairer future promises of a strong local economy where legitimate enterprise can thrive, and consumers have confidence in the goods and services they buy in Southwark.

Our priorities are;

  • Doorstep crime and scams - protecting our most vulnerable consumers from the activities of rogue traders and unfair trading practices
  • Age restricted products – protecting young people by ensuring underage children are not sold age restricted goods and services
  • Illegal economy – combatting the trade in unsafe, illicit and counterfeit goods
  • Rented housing – working with regulatory partners to combat rogue landlords and letting agents

Other areas of work include;

  • Providing compliance advice to businesses in the borough
  • Carrying out consumer educational initiatives 
  • Weights and measures legislation  
  • Administering good trader award schemes for the building and home maintenance trades and car sales and servicing businesses
  • Administering the PAL card - an approved proof of age card scheme for 16-25 year olds living or studying in London

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Southwark Council trading standards

Address: 3rd Floor Hub 1
PO BOX 64529
London SE1P 5LX

Tel: 020 7525 2000

Fax: 020 7525 5735



Contact us

Southwark Council
PO BOX 64529
London SE1P 5LX

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